Where is your shop located?
Ontario, Canada.
So why are your prices listed in USD?
I hear you, fellow Canadians! Most of my customers are in the U.S., so listing prices in USD keeps things simple. But no worries—there’s a handy currency converter in the dropdown menu on mobile/tablets or at the top of the page on desktop if you’d like to see prices in your currency!
When will my order ship?
All orders are shipped via Canada Post within 2-4 days of when your order was placed. I pack and ship all orders myself, so processing time may be a bit longer around a sale or the holiday season - but I do my best to keep things moving quickly!
How will I know when my order ships?
You’ll receive a confirmation email as soon as your order is on its way! If you don’t see it, check your spam/junk folder—it may be hiding in there!
What is the expected delivery time?
- Canada: 5-8 business days
- USA: 5-14 business days
- International: 5-21 business days
Why don't you offer tracked shipping?
Honestly? It’s just super pricey! But if you’d prefer tracked shipping, I’m happy to get a quote for you. Shoot me an email with your order details and mailing address, and I’ll look into it right away!
My package arrived damaged / never arrived :(
Oh no! I’m so sorry about that. Please email me at foreversoftcore@gmail.com with your name and order number, and I’ll get it sorted for you. If I have the right items in stock, I can replace lost or damaged packages right away.
Do you take commissions?
I take on commissions when I can! Shoot me an email at foreversoftcore@gmail.com, and let’s chat. Prices depend on the project, but I'm happy to provide a quote or work within a budget—I aim to please! ♡